Data Protection Charter
Constitutes a personal data any information allowing to identify you directly or indirectly, as for example the name, first name(s), date of birth, age, sex, address of electronic mail, the postal address or telephone number. According to the cases, davidmillettraiteur.fr treats your personal data, directly collected from you or resulting from the use of the services. Davidmillet-traiteur.fr is also likely to be recipient of data which were collected near you by a third provider in connection with the world of the restoration.
Davidmillet-traiteur.fr collects and processes the following categories of data:
- Data to identify you: First name + Last name + Company
- Contact data: Email, cell phone number
- Data of connection, of use of the services: Logs of connection, of acceptance of the General Conditions, of acceptance of the Charter.
Connection on the Internet: When the user connects to the Site, it records the IP address, the connection and validation logs of the General Conditions of Use and Sale, the acceptance logs of the charter, the acceptance logs within the framework of the collection of consent for the use of personal data.
Profile on the Internet: The use of the services provided on the Site (including that of the partners) makes it possible to fill in a profile, which may include in particular an email address and a telephone number.
Why does Davidmillet-traiteur.fr collect and process your data?
The collection and processing of your data allows us to carry out the services you want to benefit from, to offer you personalized services and commercial offers that may be of interest to you in the context of a better understanding of your expectations and your requests.
More specifically, the data processing by Davidmillet-traiteur.fr has the following purposes:
- Welcome, identify and provide services:
- Manage user/client access and identity and authenticate them
- Verification and authentication of the data transmitted by the client
- Managing call follow-up: when you contact our Customer Relations Center, Davidmillet-traiteur.fr uses an automatic telephone number detection system to save you and our Customer Relations Center time.
- To store data of the customer or a user within the framework of the commercial activity of davidmillet-traiteur.fr.
Satisfy :
- Manage requests for data subject rights.
- Communicating as part of customer management
Secure:
- Fraud prevention and detection, malicious software and security incident management.
Communicate:
- Subscribe to our newsletter
- Personalize services by displaying ads based on the user's browsing history, according to their preferences
Management of the operation and optimization of the site - e-marketing activities: we use your data for marketing purposes. These activities include: Using your contact information to send you regular information related to restaurant-related services. You can easily unsubscribe from these email marketing communications at any time by clicking on the "Unsubscribe" link found in all of our newsletters and communication materials. Personalized offers created from your information may be made to you, mobile applications and third party websites/applications (including social networks), and site content displayed to you may also be personalized. These may include offers from Davidmillettraiteur.fr, co-branded sites, or other offers from partners that may be of interest to you.
When you participate in other promotional activities (e.g., sweepstakes), certain information will be used for the proper administration of those activities. We may also contact you on other occasions by e-mail, mail, telephone or SMS, based on the contact information you have previously provided. We also process requests from you, including requests for information, consultations, appointments and offers. If you have not completed your call or received a response in a timely manner, we may contact you to call you back to find out what your request is and to assist you. When you use our services, we may send you a survey or invite you to leave a comment about your experience.
Improving our services: we also use personal data for analytical purposes to improve our services, the user experience, the operation and quality of our services, as well as for testing and problem solving Personalization of services by displaying advertisements based on the user's browsing history and preferences.
Who has access to your data?
The data collected is intended for the internal services of Davidmillettraiteur.fr and its subcontractors to support the execution of the Services, including trusted third parties for credit card payments, hosts, email service providers, providers specializing in fraud detection and authentication services. The data may also be processed by partners of Davidmillet-traiteur.fr. It is about the situations where partners intervene for the supply of services. It can also be about treatments to which it is proposed to you to consent. The Customer acknowledges and accepts that the provision of services requires the use of third parties: For hosting and storage purposes
When the site uses the services of partners to provide web design services. These partners have limited access to the data completed by the user in the context of the execution of the services. They have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data If required by law, the site may transmit data to follow up on claims made against the site and to comply with administrative and legal proceedings If Davidmillet-traiteur.fr is involved in a merger or receivership procedure, it may be required to transfer or share all or part of its assets, including personal data. In this case, users will be informed before the personal data is transferred to a third party.
Not transfer to third parties other than those specified: Within the framework of the services shared with the partners of Davidmillettraiteur.fr, your personal data will be transmitted to the partners in the only framework of the services concerned and in accordance with your authorization. In any case, no repetitive, massive or structural transfer of personal data will be carried out. Your personal data will not be communicated to any third party, other than the partners, without your prior consent, and if such communication is necessary for the provision of the services.
What guarantees does Davidmillet-traiteur.fr provide for your data?
Collection principle
This data is collected through the various forms on our site and during your contact with the Customer Relations Center in a completely transparent manner. The obligatory character of the information to be informed is generally indicated by an asterisk. In their absence or without having duly completed them, Davidmillet-traiteur.fr will not be able to provide the service requested. It is the same of the data collected by telephone.
Shelf life
Davidmillet-traiteur.fr does not keep your data longer than necessary. The duration of conservation is linked to the service to which they are associated and in any case, for the duration of the commercial relationship and/or the tax and accounting needs, management of possible disputes, needs for recovery, criminally reprehensible activity and in order to prevent possible illicit behavior, to carry out satisfaction surveys and to ensure the conformity of the files.
This collection is carried out in compliance with the law, the declarations made beforehand to the CNIL and the General Regulation on Data Protection (RGPD), concerning customers and prospects. We do not collect unnecessary data, nor in excessive quantities. The Data are also subject to an intermediate archiving duly declared in order to satisfy the legal, accounting and fiscal obligations.
Security and privacy
We take care of the security of your data as much as our own. The data collected by Davidmillet-traiteur.fr and its partners are placed in a secure environment inaccessible to the public so as to prevent any unauthorized access, use, loss, modification, destruction or disclosure. All our data are safeguarded and stored for the time necessary for the management of the commercial relationship and in order to secure the rights of the Users/Customers and Davidmillet-traiteur.fr.
Davidmillet-traiteur.fr undertakes to implement and maintain, at its own expense, an appropriate computer security programme, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing of personal data and the risk (of varying probability and severity) to the rights and freedoms of Users/Customers. This program includes rigorous technical and organizational measures. Only persons authorised to process your data within Davidmillet-traiteur.fr and its partners (qualified personnel, host) have secure access to it. The technical and organizational measures can benefit from technological advances and future developments. Consequently, Davidmillettraiteur.fr is authorized to use all adequate alternative measures in this respect. These alternative measures may not, however, present a lower level of security than that provided for by the laws for such measures. Any significant changes shall be documented in an appropriate manner and notified to the Customer.
Is your Data processed outside the EU?
Due to the organisation of Davidmillet-traiteur.fr, the user/customer authorises the Site to transfer, store and process his/her information within the European Union. By using the Site and the telephone services, the user consents to the transfer of his/her personal data under the said conditions.
The data collected may be processed outside the European Union with regard to hosting providers (in particular Google Cloud and Amazon Web Services). In this case, Davidmillet-traiteur.fr takes the necessary steps with its subcontractors and partners to ensure an adequate level of protection of your data in full compliance with the applicable regulations. The user/customer also authorises the Site to transfer only the information listed below to its subsidiaries outside the EU. In any case, the aforementioned data will not identify him/her, namely: first name, date of birth and city. Under no circumstances will these data be stored.
In any case, the site remains responsible. Such transfers are governed by organizational and technical measures to ensure an adequate level of protection of such data.
About cookies and anonymous data
We also collect in an automatic and declared way certain technical and anonymous data emanating from you, in particular the IP address, the dates and hours of visit and the consulted pages. These data do not enable us to identify you directly or indirectly and are used to better understand the behavior of each on the sites of Davidmillettraiteur.fr in order to improve and simplify navigation on these sites.
About the IP addresses: we collect and treat the IP addresses at ends of statistics, of checking and validation of the clicks within the framework of our activity and control of their use within the framework of a file declared with the CNIL. These are processed in compliance with the principles of personal data protection defined by the legislation in force. N.B: The user ID and the configuration of the Site allow you to publish data on your Facebook profile. If you choose to publish data, the publications will only be available to those who can see your profile updates on Facebook.
About cookies
Cookies are used as part of the use of the site. The user has the possibility to deactivate the cookies from the settings of his browser. All of this anonymous data is deleted after 13 months.
When you create your profile on the Site, your computer records coded data that is sent to it by our services. This data is stored in a small file called a cookie. It is this cookie that allows us to recognize you when you connect to the Site and that allows us to personalize the information we provide. However, none of the data concerning you which appear in the cookie of session is stored and/or treated by Davidmillet-traiteur.fr and its partners. We also use security cookies to authenticate users, prevent fraudulent use of connection information and protect user data against unauthorized third parties.
Davidmillet-traiteur.fr and its partners also use :
- Session cookies, which can be used to maintain data about the user during navigation, but also across multiple visits.
- Tracking cookies (Google Analytics) which record coded data Davidmillet-traiteur.fr and its partners do not have access to but which allow us to propose offers on other communication media and to collect statistics for the monitoring of the website.
- Marketing cookies: Davidmillet-traiteur.fr and its service providers use the services of affiliation or webmarketing companies, which are likely to deposit cookies for the purposes of technical statistics, advertising, affiliation services and display of advertising (e.g. Google, Facebook...). These companies are likely to deposit and read their own cookies on which we have no information, nor any sharing.
If you do not want our site to place cookies on your computer, you can :
Either leave our site or prevent the use of cookies via your browser (Please note that in this case the functioning of the site could be altered and certain services could not be accessible to you). To avoid storing cookies, you can change your browser settings to prevent the receipt of cookies. You can also delete any cookies that are already on your computer by accessing your browser's "Options" or "Preferences".
We provide the following links of the most used browsers, to help you:
- Chrome from Google: (https://support.google.com/chrome/answer/95647?hl=fr)
- Firefox by Mozilla: (https://support.mozilla.org/fr/kb/activer-desactivercookies-preferences?redirectlocale=fr&redirectslug=activer-desactivercookies)
- Microsoft Internet Explorer: (https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies)
- Apple Safari: (https://support.apple.com/kb/ph17191?locale=fr_FR&viewlocale=fr_FR)
What are your rights and how do you exercise them?
At any time, you may: Request a copy of the personal data we hold about you
Inform us of any changes to your personal data, or request that we amend any personal data we hold about you.
In certain situations, you may ask us to delete, block or restrict the processing of your personal data, or to object to certain of our methods of processing your personal data In certain situations, you may also ask us to send the personal data you have provided to us to a third party When we use your personal data following your consent, you have the right to revoke it at any time, subject to the applicable law In addition, when we process your personal data in a legitimate interest or in the public interest, you may refuse at any time to allow us to use your personal data, subject to the applicable law.
You may also ask us at any time to stop receiving advertisements by contacting us directly and free of charge, or by means of the unsubscribe link included in any prospecting that we may send you by e-mail. If you wish to oppose the processing of your personal data on the basis of a legitimate interest and that no mechanism of unsubscription is available directly, please contact us at the address Davidmillet-traiteur.fr
Please inform us immediately of any changes or inaccuracies in your personal data by contacting us.
If we have personal data about you that are not accessible on our site, you can send us your request free of charge. For any request concerning this Charter and the exercise of your rights or if you have a complaint, please contact our Data Protection Officer at the following address: Davidmillettraiteur.fr To exercise your rights, you can choose to send your request (indicating e-mail address, surname, first name, postal address and a copy of your identity card): By electronic mail by addressing you to Davidmillet-traiteur.fr A response will be addressed to you within one (1) month maximum following the date of reception of your request.
If you request the deletion of your data and/or if you exercise your right to request the deletion of your data, we may however keep it in archival form for the time necessary to meet our legal, accounting and tax obligations.